Terms and Conditions
Last updated: November 2025

Welcome to Nana’s Halal Kitchen. By accessing or placing an order through https://nanashalalkitchen.com, you agree to comply with these Terms and Conditions. Please read them carefully before using our website or services.

1. General Information

This website is owned and operated by Nana’s Halal Kitchen, located at:
180 Spruce St, Manchester, CT 06040.
Phone: (860) 730-4321 Email: info@nanahalalkitchen.com

These terms govern your use of our website, online ordering, and related services provided either directly or via third-party platforms like Uber Eats.

2. Online Orders and Payments

  • All food orders are subject to availability and confirmation.
  • Prices are listed in USD and include applicable taxes unless stated otherwise.
  • Payments made through our website are processed securely via Stripe. We do not store card details.
  • Orders placed via Uber Eats are subject to Uber Eats’ own ordering and delivery terms.

3. Delivery and Pickup

  • Delivery services are handled by Uber Eats or other trusted third-party partners.
  • Delivery times are estimates and may vary due to distance, weather, or order volume.
  • Pickup orders must be collected at our location within the specified time window.

4. Cancellations and Refunds

  • Orders may only be canceled before food preparation begins. Once the cooking process starts, refunds cannot be guaranteed.
  • Refunds or replacements may be provided for incorrect or unsatisfactory orders at our discretion.
  • To request a refund, please contact us at info@nanahalalkitchen.com within 24 hours of receiving your order.

5. Food Allergies and Dietary Information

We take great care in preparing all food. However, our kitchen handles nuts, dairy, gluten, and other common allergens. Customers are responsible for informing us of any allergies before ordering.

6. Intellectual Property

All text, graphics, logos, and images on this site are the property of Nana’s Halal Kitchen. Reproduction or distribution without permission is strictly prohibited.

7. Limitation of Liability

Nana’s Halal Kitchen is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.

8. Changes to These Terms

We may update these Terms and Conditions periodically. Continued use of our website after updates constitutes acceptance of the revised terms.

9. Contact Information

If you have questions about these Terms and Conditions, please contact:
Nana’s Halal Kitchen
180 Spruce St, Manchester, CT 06040
📞 (860) 730-4321 ✉️ info@nanahalalkitchen.com